Cookie and Other Similar Technologies Policy

This Cookie Policy describes the different types of cookies and similar technologies that may be used as appropriate on the websites, https:/, and the mobile applications („Platforms“), managed by Intelligent Traffic Systems AD, office 6, Floor 4, EOS Center, 53B Nikola Y. Vaptsarov Blvd., Lozenets district, 1407, Sofia (hereinafter referred to as ITS). Cookies are used for the following purposes:

  • for the functioning of the Platforms,
  • to analyze the site visitor’s behavior,
  • for advertising.

This policy is complemented by the Privacy Policy of ITS as a whole, which can be found in the Privacy Policy and the General terms and conditions that we recommend you read, containing the additional useful information, including the responsibilities of the Data Protection officer in charge in ITS, all purposes of the processing of personal data by ITS, your rights, as well as their limitations and exceptions, etc. Adequate personal data protection is a matter of utmost importance for ITS. Our desire is to be as clear and transparent as possible concerning ITS's approach to the matter. If you have any questions, do not hesitate to contact us at и


What are cookies?

The cookie is a small file comprised of letters and numbers that will be stored on the computer, mobile phone or other terminal equipment of a user accessing the Internet. The cookie is installed through the request issued by the user terminal to an ITS server or to a third-party server.


What are Cookies used for?

These files make it possible, in particular, to recognize the user's terminal and to present the content in a relevant way, adapted to the user's preferences. Cookies provide users with an enjoyable browsing experience and support our efforts to provide user-friendly services, such as online shopping preferences, relevant shopping carts or relevant advertising. They are also used to prepare agreed anonymous statistics that help us understand how a user benefits from our web pages, allowing us to improve their structure and content without allowing us to personally identify the user.


What Cookies Do We Use?

We use two types of cookies: per session and fixed. Session cookies are temporary files that remain in the user's terminal until the end of the session or closing the application. Fixed cookies remain on the user's terminal for a period of time determined by the cookie's parameters or until they are deleted manually by the user.


How are cookies used by the Platforms?

A visit to this site may place the following types of cookies:

  • Cookies strictly required for the Platforms to function;
  • Analysis cookies;
  • Cookies for advertising.

Cookies and/or similar technologies strictly necessary are essential to the proper functioning of the Platforms, being set on your device when accessing the Platforms or as a result of Platforms actions, as the case may be. You can set your browser to block cookies but, in this case, certain sections of the Platforms will not work properly.


Does Cookies contain Personal Data? 

Cookies or similar technologies themselves do not require personal information to be used and in many cases do not personally identify Internet users. However, there are situations when personal data can be collected by using cookies to facilitate certain user functions or to give the user an experience tailored to his or her preferences. Such data is encrypted in a way that makes unauthorized people access to them.


What are the similar technologies? 

There are other technologies that can be used for the same purposes as cookies. ITS uses as similar technologies "Local Storage" 


Blocking Cookies

If you want to block cookies, some features of the site will be stopped and this may cause some malfunctions or errors in the use of our Platforms. For example, blocking cookies can prevent you from:

  • use on-line (for services on the Platforms);
  • can prevent you from logging in to your account.

If you agree to these limitations and want to block cookies, follow the instructions below.

Most browsers are default set to accept cookies, but you can change settings to block some or all cookies. Choose your browser from the list below to display the instructions you need to follow, after opening the browser.


Microsoft Internet Explorer 9 (Windows 7 operating system)

  1. Click the Settings icon (top right)
  2. Click Internet Options
  3. Click Privacy and then choose the options
  4. Click Apply and then OK to save your preferences


Google Chrome

  1. Click the wrench icon and select Options from the list
  2. Click the "Advanced Settings" tab
  3. Click on the Content Settings section of the Privacy section.
  4. Choose the settings you want
  5. Click on X to close



  1. Choose Preferences
  2. Click on the privacy panel
  3. Choose the settings you want
  4. Click on X to close


Mozilla Firefox

  1. Select Tools from the main bar, then Options
  2. Click the Privacy tab
  3. Choose the settings you want
  4. Click on X to close


Managing your cookie preferences

In general, an application used to access web pages allows saving cookies and/or similar technologies on the terminal by default. These are stored for the periods described below These settings can be changed in such way so the automatic administration of cookies to be blocked by the web browser or the user to be informed whenever cookies are sent to his/her terminal. Detailed information about the possibilities and ways of managing cookies can be found in the application settings area (the web browser). Limiting the use of cookies may affect certain features of the Platforms.


Why are cookies important to the Internet?

Similar cookies and/or technologies are a central focus of the efficient Internet functionality, helping to generate a friendly browsing experience and tailored to the preferences and interests of each user. Denying or disabling cookies can make the Platforms or parts of Platforms unusable. Disabling cookies does not mean you will not receive on-line advertising - but that it will no longer be able to keep track of your preferences and interests highlighted by your Internet browsing behavior.

Examples of important uses of cookies (which do not require authentication of a user through an account):

  • Content and services tailored to user preferences - product categories and services;
  • Offers tailored to the interests of users;
  • Retaining passwords;
  • Retrieve child protection filters for Internet content (family mode options, safe search functions);
  • Limit the frequency of ad serving - limit the number of times an ad is displayed for a particular user on the Platforms.
  • Providing relevant advertising for the user.
  • Measuring, optimizing and adapting analysis features - such as confirming a certain level of traffic on the Platforms, what type of content is viewed, and how a user reaches the Platforms (e.g. search engines, directly from other websites, etc.). The Platforms carry out these analyzes of their use to improve their services for the benefit of users.


Security and privacy issues 

In general, browsers have built-in privacy settings that provide different levels of cookie acceptance, validity period and automatic deletion after the user has visited a website.

Other security issues related to cookies:

  • Customize browser settings for cookies in order to reach a comfortable cookie security level for you.
  • If you are the only person using your computer, you can set long expiration dates to store your browsing history and personal access data, if you wish.
  • If you share access to a given computer, you can consider the browser setting to delete individual browsing data each time you close your browser. This is a way to access sites that place cookies and delete any business information when you exit the browser.


Links and additional useful information

If you want to know more about cookies and what they are used for, we recommend the following links:

 If you would like to receive information about every cookie used on the Platforms, including its role. We will not use these cookies in ways other than those indicated in this Cookie Usage Policy.

ITS uses third-party services to provide functionality, analysis and advertising. It is possible that these third parties to set and use cookies and/or similar technologies on the Platforms operated by ITS, as well as on websites and applications other than those operated by the ITS. For more details, see the data protection policies, user preference management guides, and deactivation options offered by the companies that manage these services, as appropriate.

Third party table:



TollPass APP
Quick access to all toll services

Easy purchase of electronic vignettes. Real-time route tracking for route pass. Fast top-up of prepaid contract balance. Reliable check and payment of violations.

Wir nutzen "Cookies"

"Cookies" helfen uns, dass wir unsere Dienstleistungen übermitteln können. Durch die Nutzung unserer Dienstleistungen nehmen Sie an, dass wir "Cookies" nutzen dürfen.